SCHOBER REPAIR SERVICES CARES ABOUT YOUR PRIVACY
Schober Repair Services, including our affiliates (“Nicholas Schober”), is committed to respect your privacy and to comply with applicable data protection and privacy laws. This privacy policy (“Policy”) describes how we collect and use personal data where Schober Repair Services is the data controller or where we refer to the applicability of this Policy. “Personal data” means information relating to you or another identifiable individual.
We may give you additional privacy information that is specific to a service in Supplements to this Policy and other notices you may see while using our services. If there is a difference between such notices and this Policy, the notices should be considered first.
If you do not agree with this Policy, do not use our services or provide Schober Repair Services with your personal data.
What information do we collect?
We collect your personal data and other information when you make a purchase, use or register for our services, or otherwise interact with us. This includes following categories:
Use of services
When you access our services online, our web servers automatically create records of your visit. These records typically include IP-address, access times, the sites linked from, pages visited, the links and features used, the content viewed or requested, browser or application type, language and other such information.
Information you provide us with
When you create an account, make a purchase, request services, or otherwise interact with us, we may ask for information such as your name, email address, phone number, street address, feedback, or financial information.
Your transactions with us
We maintain records of your purchases, the content you have provided us with, your requests, agreements between you and Schober Repair Services, the services provided to you, payment and delivery details, your contacts and communications, and other interactions with us. We may, in accordance with applicable law, record your communication with our customer care or with other such contact points.
Information provided by partners
We obtain information from industry partners and a variety of other sources, including publicly available sources such as business registries. We require these sources to comply with applicable laws with regard to collecting and transferring this data to us, including ensuring that there is a legal basis for the transfer or anonymizing the data in accordance with applicable laws prior to disclosure of the data to us.
Why do we process Personal Data?
Schober Repair Services may process your personal data for the following purposes. One or more purposes may apply simultaneously.
Providing services
We may use your personal data to provide you with our services, to process your requests or as otherwise may be necessary to perform the contract between you and Schober Repair Services, to ensure the functionality and security of our services, to identify you as well as to prevent and investigate fraud.
Developing and managing services
We may use your personal data to develop and manage our services, customer care, sales and marketing. We may combine personal data collected in connection with your use of a particular Schober Repair Services service with other personal data we may have about you, unless such personal data was collected for a purpose, where the original purpose is incompatible with this purpose.
Communicating with you
We may use your personal data to communicate with you, for example to inform you that our services have changed or to send you critical alerts and other such notices relating to our services and to contact you for customer care related purposes.
Marketing, advertising and making recommendations
We may contact you to inform you of new services or promotions we may offer and to conduct market research when we have your consent, or it is otherwise allowed. We may use your personal data to personalize our offering and to provide you with more relevant services, for example, to make recommendations and to display customized content and advertising for our services. This may include displaying Schober Repair Services and third-party content.
What is our legal basis for processing your Personal Data?
Our legal basis for processing your personal data is dependent on the purpose for processing and may vary. We process your personal data under the following legal bases :
Performance of a contract with you
We process your personal data to perform our obligations under the Terms of Use applicable to the product or service you are using, provided by us or our customers. Our Terms of Use are available at http://www.schoberrepairservices.com/terms.
Your consent
We process your personal data if you have consented to the processing activity. You may revoke your consent at any time. Doing so will bar us from further processing of your personal data based on your consent but will not impact the lawfulness of processing based on your consent before it was withdrawn. Some of the features of our services might be only available based on consent.
Legal obligations
We process your personal data as needed to comply with laws and regulations.
Legitimate interests
We process your personal data to further our legitimate interests, such as in connection with managing, developing, testing, securing, and in limited circumstances marketing, advertising, and making recommendations regarding our services. Any such processing is conducted subject to appropriate measures to protect your fundamental rights and freedoms related to your personal data, and in any event will be subject to the restrictions provided in this Policy.
How long do we retain Personal Data?
We endeavor to only collect personal data that are necessary for the purposes for which they are collected, and to retain such data for no longer than is necessary for such purposes. The length of time personal data is retained, and criteria for determining that time, are dependent on the nature of the personal data and the purpose for which it was provided. For example, for your personal data related to managing your account (such as name, email address, and account content and preferences) are maintained for as long as they are retained by you within your account. You may contact the Schober Repair Services’ Privacy Office at:
P.O. Box 241
Mount Joy, Pennsylvania 17552 USA
OR
privacy@schoberrepairservices.com
to obtain additional information about retention of your personal data.
Do we share Personal Data?
We do not sell, lease, rent or otherwise disclose your personal data to third parties unless otherwise stated below.
Your consent and social sharing services
We may share your personal data if we have your consent to do so.
Schober Repair Services and authorized third parties
We may share your personal data with other authorized third parties who process personal data for Schober Repair Services for the purposes described in this Policy. This may include for example billing, delivery of your purchases, providing services including customer service, managing and analyzing consumer data, credit checks, conducting research and managing marketing and other such campaigns.
These authorized third parties are not permitted to use your personal data for any other purposes. We bind them contractually, require them to act consistently with this Policy and to use appropriate security measures to protect your personal data.
Mandatory disclosures
We may be obligated by mandatory law to disclose your personal data to certain authorities or other third parties, for example, to law enforcement agencies in the countries where we or third parties acting on our behalf operate. We may also disclose and otherwise process your personal data in accordance with applicable law to defend Schober Repair Services’ legitimate interests, for example, in legal proceedings or in connection with governmental requests and filings.
Mergers and Acquisitions
If we decide to sell, buy, merge or otherwise reorganize our business, this may involve us disclosing personal data to prospective or actual purchasers and their advisers, or receiving personal data from sellers and their advisers.
How do we address Data Quality?
We take reasonable steps to keep the personal data we possess accurate and to delete incorrect or unnecessary personal data.
We encourage you to access your personal data by mail from time to time to ensure that it is up to date.
What steps are taken to safeguard Personal Data?
Privacy and security are key considerations in the delivery of our services. We take appropriate steps to address online security, physical security, risk of data loss and other such risks taking into consideration the risk represented by the processing and the nature of the data being protected. Also, we limit access to our data bases containing personal data to authorized persons having a justified need to access such information.
What are your rights?
You have a right to know what personal data we hold about you, and to access it. You have a right to have incomplete, incorrect, unnecessary or outdated personal data updated. You have the right to request that your personal data be erased, and to obtain a copy of your data in a machine-readable format. You have the right to object to or restrict processing in certain circumstances, such as where you believe the data is inaccurate or the processing activity is unlawful. You have a right to unsubscribe from direct marketing messages and to request that we stop processing your personal data for direct marketing purposes or on other compelling legal grounds. However, if you opt-out from marketing and other communications from Schober Repair Services, critical alerts may still be sent to you.
You may exercise your rights by contacting us. In some cases, especially if you wish us to delete or stop processing your personal data, this may also mean that we may not be able to continue to provide the services to you. Applicable data protection law may provide certain restrictions on the extent to which these rights may be exercised. If a restriction applies, we will respond to your request with an explanation of what action will be taken, to the extent required under applicable data protection law.
Who is the controller of your Personal Data?
Schober Repair Services Mount Joy, PA 17552 is the controller of your personal data.
In matters pertaining to Schober Repair Services’ privacy practices you may contact us at:
Schober Repair Services
c/o Privacy Dept.
P.O. Box 241
Mount Joy, PA 17552
United States of America
Email:privacy@schoberrepairservices.com
Changes to this Privacy Policy
Schober Repair Services may from time to time change this Policy or change, modify or withdraw access to this site at any time with or without notice. However, if this Policy is changed in a material, adverse way, Schober Repair Services will post a notice advising of such change at the beginning of this Policy and on this site’s home page for 30 days. We recommend that you re-visit this Policy from time to time to learn of any such changes to this Policy.